Responsible Gambling
At Mega Riches Casino, we are committed to promoting responsible gambling and ensuring our players enjoy a safe and secure gaming environment. We believe that gambling should be an entertaining activity, not a source of financial or personal problems.
Our Commitment
We take our responsibility seriously and have implemented various measures to help our players gamble responsibly. Our platform is designed to provide you with the tools and information you need to maintain control over your gambling activities.
Gambling Responsibly
Responsible gambling means:
- Only gambling with money you can afford to lose
- Setting time and money limits before you start playing
- Never chasing losses
- Taking regular breaks from gambling
- Not gambling when you're upset, depressed, or under the influence of alcohol or drugs
- Balancing gambling with other activities and interests
Self-Assessment
Ask yourself these questions to evaluate your gambling habits:
- Do you spend more time or money gambling than you can afford?
- Do you feel the need to bet more money to get the same feeling of excitement?
- Have you tried to win back money you have lost by gambling more?
- Have you borrowed money or sold anything to get money to gamble?
- Do you feel anxious or irritable when trying to cut down on gambling?
If you answered "yes" to any of these questions, you may need to seek help.
Player Protection Tools
We provide several tools to help you maintain control:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you can deposit into your account. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Set limits on how much you can lose over a specific period. Once reached, you won't be able to continue playing until the limit resets.
Session Time Limits
Control how long you spend gambling by setting session time limits. You'll receive notifications when your time is almost up.
Reality Checks
Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.
Self-Exclusion
If you need a break from gambling, you can exclude yourself from our casino for periods ranging from 24 hours to permanently. During this time, you won't be able to access your account or receive promotional materials.
Account Closure
You can permanently close your account at any time by contacting our customer support team.
Underage Gambling Prevention
We strictly prohibit underage gambling. All players must be 18 years or older to register and play at Mega Riches Casino. We use advanced age verification systems and regularly monitor our platform to prevent minors from accessing our services.
If you suspect that a minor has accessed our site, please contact us immediately at [email protected].
Getting Help
If you're concerned about your gambling habits or those of someone you know, help is available:
UK Support Organizations
- GamCare: www.gamcare.org.uk | Helpline: 0808 8020 133
- Gambling Therapy: www.gamblingtherapy.org
- BeGambleAware: www.begambleaware.org
- Gamblers Anonymous: www.gamblersanonymous.org.uk
- Gordon Moody Association: www.gordonmoody.org.uk
Self-Exclusion Services
- GAMSTOP: www.gamstop.co.uk - Free service that lets you put restrictions on your online gambling
- GamBan: gamban.com - Software to block gambling websites and apps
Contact Us
If you have any questions about responsible gambling or need assistance with setting up player protection tools, please contact our dedicated support team:
- Email: [email protected]
- Live Chat: Available 24/7 on our website
- Phone: +44 20 3808 9999 (Available Monday-Friday, 9:00 AM - 6:00 PM GMT)
Regulatory Information
Mega Riches Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to all UK gambling laws and regulations, including the Gambling Act 2005 and related statutory instruments.
For more information about gambling regulation in the UK, visit the UK Gambling Commission website.
Last updated: March 15, 2026